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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Preventing Data Corruption in the Event of an Extended Power Outage by APC by Schneider Electric
February 2005 - (Free Research) Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total data center solution, but power management software is also necessary to prevent data corruption after extended power outages.
Cloud Lessons Learned: Gain Control, Mitigate Risk and Be Agile by CSC
January 2012 - (Free Research) Why should customers be concerned about maintaining control over cloud services, and how should they accomplish this? Get key cloud lessons learned in this webcast. Explore topics such as the primary concerns in adopting private cloud, how to mitigate perceived cloud service risks and how to use cloud to increase agility.
Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
Application Lifecycle Management: Breaking Down Technology Silos by CA Technologies.
June 2011 - (Free Research) This video demonstrates how using the same application performance management solution in each stage of an application development contributes to organization’s success by enabling all teams to speak the same language and further reducing the total cost of ownership.
Enterprise Cloud Services for Manufacturing by SunGard Availability Services
January 2012 - (Free Research) To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure.
Maximize efficiency and increase business value with automation by Hewlett-Packard Company
October 2011 - (Free Research) This case study from a national restaurant chain provides detail on their approach and business benefits of using HP Operations Orchestration to improve service levels to internal customers, drive efficiencies and reduce costs.
Troubleshooting Slow Networks with Wireshark by Global Knowledge
May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
Improve Datacenter Efficiency by Refreshing Sun SPARC/Solaris Servers by Oracle Corporation
March 2011 - (Free Research) Oracle's Tom Atwood, Senior Principal Product Director and Gary Combs, SPARC Specialist discuss how you can refresh legacy systems onto the latest server technology and take advantage of virtualization techniques to help you build an efficient, agile datacenter.
Five Easy Steps to Optimizing Your IT Services by CA Technologies.
December 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management.
Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
Presentation Transcript: Virtualization 101 - Part 4 High Availability by Dell and VMware
December 2009 - (Free Research) In this presentation transcript, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
Server Virtualization 101: Part 4 High Availability by Dell and VMware
December 2009 - (Free Research) In this videocast, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast
August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
IT's Role in the M&A Process by SAP America, Inc.
October 2008 - (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity.
Reliability Analysis of the APC Symmetra MW Power System by APC by Schneider Electric
January 2010 - (Free Research) MTechnology, Inc. (MTech) performed a quantitative reliability analysis of the APC Symmetra MW UPS. The study used techniques of Probabilistic Risk Assessment (PRA) to calculate the likelihood of over 680,000 potential failure modes.
Successful Agile with HP Quality Center by Hewlett-Packard Company
February 2010 - (Free Research) Agile software development is quickly becoming the preferred way to build mission-critical software systems. However, if it is not implemented properly customers can run the risk of increasing costs and loss of quality instead of making teams more effective. Read this paper on the proper implementation of agile software development.
Performance Testing In Agile Environments by Hewlett-Packard Company
February 2010 - (Free Research) This paper will help you gain a closer understanding of how you can integrate performance testing into your Agile processes. It summarizes key concepts and best practices involved in performance testing, highlights software tools that enable performance validation in Agile environments, and provides practical tips that you can put to work today.
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