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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize your Private Cloud with a Hybrid Service Delivery Model by Hewlett-Packard Company
December 07, 2011 - (Free Research) When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize efficiency and increase business value with automation by Hewlett-Packard Company
October 26, 2011 - (Free Research) This case study from a national restaurant chain provides detail on their approach and business benefits of using HP Operations Orchestration to improve service levels to internal customers, drive efficiencies and reduce costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Workloads BIG and small: Securing Your Infrastructure by CSC
July 28, 2011 - (Free Research) View this solutions brochure to discover how you can gain the advantages cloud delivers with IaaS and explore available CSC solutions that are built to securely support your production workloads.
(BROCHURE) VIEW ABSTRACT | GO TO

10 Critical Questions to Ask a Manufacturing ERP Vendor by ComputerWeekly.com
October 19, 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Priority Health Optimizes Data Center Efficiency with HP Integrity Servers and Blades by HP and Intel
May 31, 2011 - (Free Research) This real-world case study gives true insight into how an insurance industry IT organizations is applying new ideas to reduce the usage of physical space, power and cooling by updating their server infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lubrizol's Service Management Transformation by HP and Intel
June 01, 2011 - (Free Research) This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 17, 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices and Processes for Improving the Business Value of IT by SAP America, Inc.
January 29, 2010 - (Free Research) Find out how to measure ROI for your business. Companies of all sizes constantly evaluate their operations, seeking to make changes that will increase effectiveness while controlling costs. This paper offers concrete practices, processes, and recommendations to drive the ROI of a company's IT investment (ROIT).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Oracle App Server with Oracle Enterprise Manager by Oracle Corporation
January 01, 2008 - (Free Research) This white paper outlines some common challenges faced by IT administrators running enterprise applications deployed on Web servers and describes how an enterprise infrastructure management tool can reduce management costs by providing a single management console for the complete application infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Easy Steps to Optimizing Your IT Services by CA Technologies.
December 08, 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com
January 24, 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com
July 15, 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 29, 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 19, 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CW+: Special report on SAP by ComputerWeekly.com
December 15, 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Special report on Dell by ComputerWeekly.com
February 16, 2011 - (Free Research) It was the company that came from nowhere to revolutionise an entire industry. Dell, originally a provider of desktop PCs, was instrumental in changing the way that the IT business worked.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 18 of 18

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