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Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.

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Cognos Business Intelligence for Report Authors by IBM

May 04, 2012 - (Free Research) This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more.

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Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.

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The Future of Loyalty by SAP America, Inc.

December 31, 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.

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CPO Rising 2011 -- The State of Spend Analysis by SAP America, Inc.

September 30, 2011 - (Free Research) Companies that can move high percentages of their spend into managed scenarios will reap much larger returns. This article discusses the importance of visibility in bringing more spend under management, and the types of outcomes one can expect from a strong spend analysis program.

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Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 28, 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.

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Evaluating business size and budget for SaaS vs. on-premise ERP by Plex Systems

April 09, 2012 - (Free Research) Read this expert e-guide to learn what factors you should consider when choosing between on-premise, hosted, and Software as a Service (SaaS) ERP systems. Discover the plusses and minuses of each delivery method and learn how they might apply to your manufacturing organization's unique needs.

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UPS Operating Modes: A Global Standard by Liebert Corporation

April 14, 2011 - (Free Research) Uninterruptible Power Supply (UPS) terminology is a complex subject, often made more confusing by the competing marketing claims of various manufacturers. This paper explains this terminology and discusses the capabilities and limitations of the various classifications.

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10 Critical Questions to Ask a Manufacturing ERP Vendor by ComputerWeekly.com

October 19, 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.

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10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems

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How Dell Helps You Quickly Realize the Benefits of an Exchange Migration by Dell, Inc. and Intel

April 12, 2012 - (Free Research) <p>Many organizations have put off upgrades to Exchange 2010, despite an array of reasons - both well known and less obvious to IT pros - to migrate to this enhanced server version. This white paper describes the salient characteristics of Exchange 2010 and differentiates between three types of deployment models.</p>

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