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Your search for keyword: Based Call returned 51 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI

May 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software

February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP vs. Project Based Solutions - Which Is Right For You? by IFS

January 2012 - (Free Research) In this white paper, learn why enterprise resouce planning (ERP) systems are emerging as an alternative to project-based solutions (PBSs).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com

January 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

The Strategic Supplier Mandate: Three Principles to Deliver Transparency Across the Supply Base by SAP America, Inc.

March 2012 - (Free Research) Read this article to discover the three supplier management initiatives that have helped market-leading procurement organizations drive innovation, increase productivity and mitigate risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Manufacturing by IFS

January 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Getting Kinetic: The secrets to ensuring your business is secure, mobile and productive with its data by KineticD

March 2011 - (Free Research) The kinetic business doesn't settle. Especially when it comes to the processes and tools it uses to leverage its corporate data, which give it more advanced capabilities to protect, access and share information. Read this paper to find out so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Certifiedmail Managed Service by DataMotion

February 2011 - (Free Research) Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

No Compromise Performance and Security with Oracle's x86 Intel-based Systems by Oracle Corporation

December 2011 - (Free Research) This white paper details the security features in each layer of Oracle’s integrated end-to-end solution stack, including infrastructure, database, middleware and application security, as well as the economic benefits of deploying a defense-in-depth strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieve Flexibility and Efficiency by Integrating VMware vSphere, Hyper-V and SAP Applications by Hewlett-Packard Company

March 2011 - (Free Research) To win in today’s competitive marketplace, your company needs to be agile in both business and technology. You can achieve this by virtualizing your SAP solution-based environment on HP ProLiant DL980 G7 and HP ProLiant DL580 G7 servers featuring the Intel Xeon processor 7500 series.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Web 2.0 - opportunities in advertising and presence-based services by ComputerWeekly.com

December 2010 - (Free Research) The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP Implementation Best Practices:Manufacturers and the SaaS Delivery Model by Plex Systems

January 2012 - (Free Research) Read this paper to uncover five perks of selecting a software as a service (SaaS) enterprise resource planning (ERP) system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.

May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation

May 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Cloud computing options for manufacturing IT demystified by SAP America, Inc.

May 2012 - (Free Research) Listen to this podcast with Forrester Research principal analyst Liz Hebert to learn about the cloud-based enterprise resource planning (ERP) and supply chain management application options available to today's manufacturers. Get tips on software selection and integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-Book - Cloud Computing: What It Can Do for Your Manufacturing Supply by SAP America, Inc.

May 2012 - (Free Research) Cloud-based manufacturing applications have exploded onto the market, and with so much hype, determining their suitability and usefulness can be tricky. Read this expert e-book to get tips on how the cloud can be leveraged for ERP, supply chain management, and global inventory management, and learn what to look out for in a still-maturing market.
(EBOOK) VIEW ABSTRACT | GO TO

Ardent Partners CPO Rising 2011 - Performance, Risk and Information - The State of Supplier Management by SAP America, Inc.

December 2011 - (Free Research) <p>Read this report from procurement analyst firm Ardent Partners to learn the nuances of supplier Information Management, supplier performance management, and supplier risk management. Hear how each of these supplier management principles play a key role in mitigating risk and getting the most out of your supply base.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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