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City of Oxnard Customer Success Story by BlackBerry
September 16, 2011 - (Free Research) Access this case study to learn how the City of Oxnard deployed BlackBerry® smartphones and an application called Freeance Mobile™ – Pro Edition to mobilize the way data was collected during the inspection and cleaning of storm drains.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
The Impact of Next-Generation Storage on IT Efficiency by Dell Compellent
January 2012 - (Free Research) This live webinar discusses how cutting-edge storage technology is helping to reduce IT costs and improve business agility. Watch now to learn how these next-generation storage features are helping him streamline storage management, automate IT operations, slash storage costs, and free up IT personnel to perform other value-added tasks.
EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems
April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors.
BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics
January 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.
Realize The Benefits Of Design, Operation, Maintain Thinking Today by IFS
January 2012 - (Free Research) In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.
Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com
January 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now.
Optimize your Private Cloud with a Hybrid Service Delivery Model by Hewlett-Packard Company
December 2011 - (Free Research) When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.
Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Industrializing Agile Software Delivery with ALM 2.0+ by CollabNet
January 2012 - (Free Research) In this webcast learn how IT departments have increased developer productivity, saved millions, and realized governance by implementing DevOps. ALM 2.0+ fosters integration with operations and accepts tool and platform heterogeneity, helping FT1000 customers worldwide transitioning to DevOps.
Executive Brief Smarter Commerce is redefining value chain visibility by IBM
November 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Storage Europe: Fall 2011 by SearchStorage.com
September 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
Lubrizol's Service Management Transformation by HP and Intel
June 2011 - (Free Research) This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources.
IT matters again by ComputerWeekly.com
December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
To ERP or Not to ERP: In Manufacturing, It Isn't Even a Question by Sage Software
January 2012 - (Free Research) This paper will uncover the performance results of companies that have implemented an enterprise resource planning (ERP) system versus those that have not. It will also examine the capabilities that companies with ERP have over non-ERP companies.
For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
What Is Formal Project Management and Who Needs It? by Global Knowledge
August 2009 - (Free Research) This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge
December 2008 - (Free Research) In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
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