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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI
May 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Find the most effective cloud services for your business by HP & Intel
October 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
Workforce Planning Pitfalls by SuccessFactors
April 2012 - (Free Research) Workforces are aging, and there also is a critical shortage of talent in today's business pool, creating an imperative initiative for human resources. This paper explains the necessity to forecast the future through strategic workforce planning and also offers up six pitfalls to avoid when venturing down the recruitment and talent management path.
Lean manufacturing strategies by Plex Systems
April 2012 - (Free Research) This E-Guide features two articles from our editorial team on advice for implementing lean manufacturing templates, and how to prepare your current enterprise resource planning (ERP) system for a more efficient and less wasteful environment.
Talent Management 2017 by SuccessFactors
April 2012 - (Free Research) Being proactive about your human capital management (HCM) strategy is a great place to start planning for the future of your business. Read this paper to learn how the business environment and workforce and predicted to change in the next five years and how you can adapt your HCM policies now to accommodate them down the road.
Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation
October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
Application performance and testing with Agile by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
The Perfect Marriage: Introduce Your Culture to Automated Performance Management by SuccessFactors
March 2012 - (Free Research) Faced with limited budgets and even leaner staff resources, small companies realize that making the most of in-house talent is critical to executing on strategic goals. Read this paper to learn how automating performance appraisal and measuring every employee against clear, objective goals can improve execution of a small company's strategy.
Plex Case Study - Ralco Industries by Plex Systems
July 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
Why the Cloud Is More Than Hot Air for the Manufacturing Enterprise by Plex Systems
March 2012 - (Free Research) Manufacturers still have legitimate reservations about cloud-based enterprise resource planning (ERP) when it comes to scaling and customization, business continuity, and proprietary data security. Read this white paper to find out if cloud-based ERP can address these concerns.
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