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Your search for keyword: Calls Balancing returned 26 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Common Payroll Pitfalls - and How to Avoid Them by Ultimate Software

February 2011 - (Free Research) While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI

May 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation

October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software

February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT matters again by ComputerWeekly.com

December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: Quocirca Report: Utilising SOA in defence logistics by ComputerWeekly.com

August 2010 - (Free Research) The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Transform Your Business - A Strategic Roadmap for Delivering Value by SAP America, Inc.

May 2012 - (Free Research) Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company

November 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preventing Change Management Process Bottlenecks by SERENA Software, Inc.

May 2012 - (Free Research) In this expert e-brief discover the answers to every CIOs top change management questions. Uncover strategies for keeping up with the rapid pace of change management, how much of the change management process should be automated, how to speed up the change management process to keep pace with business demands, and much more.
(EBRIEF) VIEW ABSTRACT | GO TO

Aberdeen - SaaS and the Multi-tiered ERP Strategy by SAP America, Inc.

April 2012 - (Free Research) This Aberdeen report details why top-performing organizations are choosing Software-as-a-Service (SaaS) in multi-tiered enterprise resource planning (ERP) strategies. Read this now to learn about the many benefits of SaaS ERP, including elevated efficiency and visibility, lower costs and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manufacturing IT Best Practices: Business Intelligence by SearchManufacturingERP

April 2012 - (Free Research) In this e-book experienced technology writer, Lauren Gibbsons Paul shares her insight on utilizing BI in the manufacturing field.
(EBOOK) VIEW ABSTRACT | GO TO

Acumetrics, See how a plastics manufacturing company improved it's planning capabilities by integrating its sales, operations and financial forecasts. by IBM

October 2011 - (Free Research) See how a plastics manufacturing company improved its planning capabilities by integrating its sales, operations and financial forecasts.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

IBM Cognos Express - Hosted Trial by IBM

July 2011 - (Free Research) Test Drive IBM Cognos Express in the Cloud! Check out this easy online trial of IBM Cognos Express. Take a closer look at selected reporting, analysis and planning capabilities – without installing any software on your system. You can access the trial online for up to four hours and repeat the trial as often as you like.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Three New Year’s Resolutions that Distributors Should Stick With by Epicor Software Corporation

April 2012 - (Free Research) <p>Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies by Oracle Corporation

January 2008 - (Free Research) A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Agile and Intelligent Businesses by Oracle Corporation

June 2009 - (Free Research) Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation

August 2008 - (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems

October 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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