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Building a Clear and Socially Connected Enterprise by SAP America, Inc.

December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.

(WHITE PAPER)

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Rethinking Managed Print Services (MPS) by ComputerWeekly.com

November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.

(ANALYST REPORT)

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The Future of Loyalty by SAP America, Inc.

December 31, 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.

(WHITE PAPER)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Accenture Technology Vision 2012 by ComputerWeekly.com

January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.

(IT BRIEFING)

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Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).

(WHITE PAPER)

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Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road by SERENA Software, Inc.

December 2011 - (Free Research) IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.

(WHITE PAPER)

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Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.

(WHITE PAPER)

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Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.

April 2012 - (Free Research) This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.

(WHITE PAPER)

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Stay or Switch? How Switching Your Value-Added Network (VAN) can Payoff Beyond Just Price by Liaison Technology (E-mail this company)

May 2012 - (Free Research) This white paper discusses key capabilities needed in a value-added network (VAN) and what to look for in selecting your next VAN provider.

(WHITE PAPER)

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BackupCare "Lights-Out" Backup Assistance by Iron Mountain

March 2012 - (Free Research) As IT becomes increasingly-global, managing remote offices and data centers is becoming a sizable challenge for administrators and organizations with already dwindling budgets. There is, however, a solution. Check out this white paper to learn exactly what it is.

(DATA SHEET)

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IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.

May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.

(WHITE PAPER)

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Improving Business by Improving Fax by Esker Inc.

May 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.

(WHITE PAPER)

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Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.

May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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SOA Best Practices How Leading Organizations Develop Service Oriented Architecture with Lower Upfront Investment and Risk by MuleSoft

May 2012 - (Free Research) Although it is not new technology, service-oriented architectures (SOAs) continue to be loved, for their modern and agile approach to development, and loathed for their extended deployment times and often high costs. Read this white paper to learn the secret behind being able to benefit from SOAs instead of getting caught up in high costs and risk.

(WHITE PAPER)

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Embedded or Best-of-Breed: What’s Better When It Comes to Warehouse Management?

by Epicor Software Corporation

October 2011 - (Free Research) This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position.

(WHITE PAPER)

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Global Business: Choosing the Right ERP Strategy

by Epicor Software Corporation

April 2011 - (Free Research) Although enterprise resource planning (ERP) is an important tool for boosting operational efficiency and cost savings, it also offers manufacturers a leg-up in their globalization efforts. Read this white paper to see how critical ERP can be to global business, and how to choose the best solution to support this imperative.

(WHITE PAPER)

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Process Automation Enables Efficient Governance, Risk, and Compliance

by Epicor Software Corporation

March 2011 - (Free Research) This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.

(WHITE PAPER)

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5 Keys to Aerospace and Defense Manufacturing

by Epicor Software Corporation

February 2011 - (Free Research) This paper discusses considerations for A&D manufacturers in the context of enterprise information systems and how they can help address 5 areas of concern: compliance, control, communications, competitiveness, and cutting cost, waste and complexity. The needs of the A&D market aren’t easily addressed by one-size-fits-all products.

(WHITE PAPER)

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6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation

May 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>

(WHITE PAPER)

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EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company

November 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.

(WHITE PAPER)

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Realizing the Benefits from Accounts Payable Optimization in SAP by Dolphin

February 2010 - (Free Research) Accounts payable remains a manual and often inefficient business process. Read this white paper for a discussion of best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment.

(WHITE PAPER)

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Governance from the Ground Up: Launching Your Data Governance Initiative by SAP America, Inc.

March 2011 - (Free Research) In this white paper, Baseline Consulting’s Jill Dyché discusses how the data conversation is changing from philosophical questioning to hard-core tactics, from "What do we need?" to "Where do we start?" Read this white paper to learn more.

(WHITE PAPER)

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