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Your search for keyword: Computing Call Center returned 86 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Find the most effective cloud services for your business by HP & Intel
October 21, 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI
May 27, 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel IT’s Cloud Computing Strategy by Dell, Inc. and Intel
May 01, 2011 - (Free Research) This white paper takes a closer look at the vision behind cloud computing. Explore four major aspects of the cloud and access resources to help you develop and implement your data center strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ethernet Fabrics in the Virtualized Data Center by Brocade
December 2010 - (Free Research) In this video, discover how you can embrace the cloud and virtualize your entire data center – including the network – with an Ethernet fabric. Learn how you can overcome the issues of your legacy components to reap all the benefits the cloud has to offer.
(VIDEO) GO TO

CW+: Leverage memory technology to cut data centre power consumption by ComputerWeekly.com
December 2010 - (Free Research) Within modern data centers, virtualization has become the means of choice when it comes tooperating efficient server infrastructures for cloud and enterprise computing. On an individualsystem level, this translates into a massive increase of DRAM deployments per server.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Modular Data Centers Provide an Agile Response to Change by IBM
November 2010 - (Free Research) Read this white paper to learn how moving to modular data center design can deliver significant benefits that can help organizations adapt to change, and provide flexibility to match short-term capacity requirements with long-term growth, and to do so in a cost-effective manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doug Ingraham - Hybrid Cloud Infrastructures by Brocade
March 2012 - (Free Research) Doug Ingraham, Vice President, Product Management and Marketing, Data Center Products Group at Brocade, discusses how hybrid clouds are transforming the industry by allowing data center architects to leverage their own assets, as well as public cloud provider assets, to create more agile and cost effective enterprise IT environments.
(WEBCAST) GO TO WEBCAST

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

How the Emergence of OpenFlow and SDN Will Change the Networking Landscape by Brocade
March 2012 - (Free Research) Legacy networks aren’t fulfilling the needs of modern organizations. Discover how software-defined networking (SDN) powered by the OpenFlow protocol can be a game changer for you by helping you achieve a next-generation network that satisfies all of today’s needs.
(WHITE PAPER) GO TO WHITE PAPER

Improve Datacenter Efficiency by Refreshing Sun SPARC/Solaris Servers by Oracle Corporation
March 2011 - (Free Research) Oracle's Tom Atwood, Senior Principal Product Director and Gary Combs, SPARC Specialist discuss how you can refresh legacy systems onto the latest server technology and take advantage of virtualization techniques to help you build an efficient, agile datacenter.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud computing platform launches a network of new businesses

 by Dell and VMware
May 2012 - (Free Research) In this podcast, gain insight into how one vice president of IT transformed his enterprise from a struggling, 80-year-old company into an agile, responsive business built on a cloud computing platform. Discover why Paul earned the SearchCIO-Midmarket Technological Advancement Award, an honor given to a IT leader for innovative tactics.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Podcast: Cloud computing options for manufacturing IT demystified by SAP America, Inc.
May 2012 - (Free Research) Listen to this podcast with Forrester Research principal analyst Liz Hebert to learn about the cloud-based enterprise resource planning (ERP) and supply chain management application options available to today's manufacturers. Get tips on software selection and integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-Book - Cloud Computing: What It Can Do for Your Manufacturing Supply by SAP America, Inc.
May 2012 - (Free Research) Cloud-based manufacturing applications have exploded onto the market, and with so much hype, determining their suitability and usefulness can be tricky. Read this expert e-book to get tips on how the cloud can be leveraged for ERP, supply chain management, and global inventory management, and learn what to look out for in a still-maturing market.
(EBOOK) VIEW ABSTRACT | GO TO

Predicts 2012: Cloud Computing and Event Processing Will Be the Key Advances in Application Architecture by Sybase, an SAP company
November 2011 - (Free Research) Read this white paper to learn why Gartner analysts believe cloud computing and event processing will completely change the face of enterprise IT architecture by 2015.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Piloting a Private Cloud for Test and Development: How virtualization lays the groundwork for a more efficient and agile business by Dell and VMware
April 2011 - (Free Research) This interactive white paper will examine why test and development is an ideal first step for businesses looking to transition more functions to the cloud without sacrificing control over IT resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Application Transformation: Mastering the Modern Lifecycle and KPIs by Hewlett-Packard Company
April 2012 - (Free Research) The downside to modern software delivery strategies such as cloud computing, mobile apps, and agile and composite development methods, is the often overlapping complexities that these innovations introduce to application lifecycles. View this webcast to learn strategies for application lifecycle management (ALM) that reconcile this new complexity.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to keep your IT agile through cloud computing services by ComputerWeekly.com
December 2010 - (Free Research) Is your IT able to keep up with the constant pace and demands in enabling organisational agility?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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