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Contact Zone Overview Video by Melissa Data Corp
April 24, 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
10 Steps to a Single Customer View by Experian QAS
November 21, 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 17, 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
Mobile Apps Stores by ComputerWeekly.com
March 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
Don’t Just Manage Your Trade Promotions — Optimize Them by SAP America, Inc.
September 2011 - (Free Research) Read this paper to learn how the new SAP Trade Promotion Optimization application can help you optimize your trade promotions with smart, data-driven decisions, improve your trade spend, increase sales performance, and speed return on investment.
Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
S&OP: Best Practices for Better Business Agility by SAP America, Inc.
February 2012 - (Free Research) With global supply chains, volatile markets, growing volumes of "big data," and advancements in real-time analytics capabilities, technological enablement of sales and operations planning (S&OP) is gaining increasing importance for today's manufacturers. Read this IDC paper to learn more.
Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
E-Book - Cloud Computing: What It Can Do for Your Manufacturing Supply by SAP America, Inc.
May 2012 - (Free Research) Cloud-based manufacturing applications have exploded onto the market, and with so much hype, determining their suitability and usefulness can be tricky. Read this expert e-book to get tips on how the cloud can be leveraged for ERP, supply chain management, and global inventory management, and learn what to look out for in a still-maturing market.
Turbocharge Analytics with Big Data and Data Virtualization by Composite Software
June 2011 - (Free Research) As the fastest growing segment in the business intelligence software industry, analytics are red hot. This white paper introduces the big data analytics opportunity, big data integration challenges, and the data virtualization solutions that can address these challenges.
How Are You Elevating Procurement’s Role in Your Enterprise? by SAP America, Inc.
April 2012 - (Free Research) This paper outlines how new and innovative procurement technologies can drive bottom-line savings and top-line growth. Read this now and gain insight into SAP's option for procurement strategies.
The Future of Loyalty by SAP America, Inc.
December 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.
3 Leading Practices for Agile BI success in Mid-market Organizations by Dell, Inc.
June 2012 - (Free Research) Join this live webcast at 11 a.m. EDT (8 a.m. PDT) on June 5th to gain insight into three leading practices for implementing agile business intelligence (BI). View this insightful resource to learn how to get started with your BI initiative and discover how to be successful with limited budget and staffing resources.
Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, an SAP company
December 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.
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