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Lending and Credit Solution Brief by ILOG, an IBM Company

April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Contact Zone Overview Video by Melissa Data Corp

April 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

(VIDEO)

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Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.

(DEMO)

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Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.

(WHITE PAPER)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS

December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.

(WHITE PAPER)

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For the Business Analyst, Why Relationships Trump All! by Global Knowledge

June 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.

(WHITE PAPER)

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10 Steps to a Single Customer View by Experian QAS

November 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.

(WHITE PAPER)

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Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.

May 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.

(WEBCAST)

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Agile ALM Best Practices by CollabNet

April 2012 - (Free Research) <p>Read this expert e-guide to learn eight software quality metrics that foster ALM success without breaking the bank. Also learn key considerations to keep in mind in order to get the best return on your automation investments.</p>

(EGUIDE)

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Building a Clear and Socially Connected Enterprise by SAP America, Inc.

December 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.

(WHITE PAPER)

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12 Criteria to Help Make Your Next ERP Replacement Your Last

by Epicor Software Corporation

January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.

(WHITE PAPER)

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Technology Strategies for Building a More Agile Finance Organization by Workday

April 2012 - (Free Research) Read this expert e-book to learn how new technologies and best practices are being used to help finance departments increase their agility and respond to ever-changing business environments.

(EBOOK)

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Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company

April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.

(WHITE PAPER)

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Decision Services: The Next SOA Challenge by ILOG, an IBM Company

April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.

(WHITE PAPER)

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Building a Highly Reliable SAN by Dell, Inc.

July 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.

(WHITE PAPER)

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SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.

October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.

(WHITE PAPER)

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Improving Service in Volatile Markets by Microsoft

September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.

(WHITE PAPER)

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Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft

September 2008 - (Free Research) To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands.

(WHITE PAPER)

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Instant Messaging Tough Enough for Business: No Server Required by CA Technologies.

September 2008 - (Free Research) This white paper discusses the important benefits that business IM can provide to any sized organization, the risks that organizations face from unmanaged use of IM.

(WHITE PAPER)

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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.

(WEBCAST)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.

(WHITE PAPER)

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