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IT as a driver of M&A success by ComputerWeekly.com
March 09, 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
ERP Selection: Starting Out on the Right Foot by Epicor Software Corporation
April 12, 2012 - (Free Research) <p>Read this Aberdeen Insight analyst report to learn how a good enterprise resource planning (ERP) strategy can make your software selection process a breeze. Find survey results on how companies approached their selection process and how ERP impacts a company's overall performance.</p>
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 25, 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Capturing opportunity: Cleantech business booms by ComputerWeekly.com
May 01, 2012 - (Free Research) Cleantech is emerging as a suitable alternative source of energy or a means of reducing consumption of expensive resources, this report from Grant Thornton reveals.
10 Steps to a Single Customer View by Experian QAS
November 21, 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
ALM: Bringing DevOps into the mix by Hewlett-Packard Company
April 06, 2012 - (Free Research) Read this expert e-guide to learn you can benefit from a 'DevOps' delivery model in today's accelerated software development environments.
Top considerations for implementing SaaS ERP by Plex Systems
April 09, 2012 - (Free Research) Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems.
IT matters again by ComputerWeekly.com
December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
Guidebook: Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
The Future of Loyalty by SAP America, Inc.
December 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.
Tommy Hilfiger Customer Testimonial Video by SAP America, Inc.
March 2012 - (Free Research) View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
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