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Your search for keyword: Customer Service Globalization Guide returned 223 results.
 
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The Smarter Supply Chain of the Future - Chief Supply Chain Officer Study by IBM
April 15, 2011 - (Free Research) Read this study and see how analytics can help your organization address challenges such as risk, visibility, globalization and cost containment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM
October 24, 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.
(BOOK) VIEW ABSTRACT | GO TO

Expert tips for shop floor quality control by IQMS
April 27, 2012 - (Free Research) This e-guide features two shop-floor quality-control articles from our award-winning editorial team. Read on to learn critical advice for increasing your manufacturing without compromising compliance or quality.
(EGUIDE) VIEW ABSTRACT | GO TO

Redefining Software Development in Healthcare Information Technology: The Role of Agile ALM, Cloud and Open Source by CollabNet
April 08, 2011 - (Free Research) The globalization of all industries, the need to decrease application lifecycles and the adoption of agile tools and methods are building momentum and taking on a life of their own. Enterprises of all kinds are realizing that their traditional software development tools and approaches can no longer deliver end-to-end ALM for business agility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Business: Choosing the Right ERP Strategy

 by Epicor Software Corporation
April 29, 2011 - (Free Research) Although enterprise resource planning (ERP) is an important tool for boosting operational efficiency and cost savings, it also offers manufacturers a leg-up in their globalization efforts. Read this white paper to see how critical ERP can be to global business, and how to choose the best solution to support this imperative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service. Smarter. Redefining commerce in the age of the customer by IBM
May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top considerations for implementing SaaS ERP by Plex Systems
April 09, 2012 - (Free Research) Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems.
(EGUIDE) VIEW ABSTRACT | GO TO

Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
(WHITE PAPER) GO TO WHITE PAPER

Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchSAP.com E-Guide: Trends in order management technology by SAP America, Inc.
May 2012 - (Free Research) Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.
(EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM
April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Overview of the Open Group Security Forum by ComputerWeekly.com
October 2010 - (Free Research) The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems
April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile ALM Tools and Best Practices by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide offers insight into agile ALM best practices that you should adhere to throughout the development lifecycle. Read this and learn a three-step process for managing the risks associated with agile ALM. Further, discover why it is integral to the entire process to develop working software early to gauge customer acceptance.
(EGUIDE) VIEW ABSTRACT | GO TO

How to Transform Your Business - A Strategic Roadmap for Delivering Value by SAP America, Inc.
May 2012 - (Free Research) Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tip Guide: Strategies for Scaling Agile Beyond Simple Code and Deploy Environments by CollabNet
April 2012 - (Free Research) <p>Read this expert article to find best practices for keeping your iteration and release cycles in sync even as your Agile development projects becoming increasingly complex.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation
April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Keys To Distributed & Agile Application Development by CollabNet
October 2011 - (Free Research) This white paper will highlight solutions for application development in globally dispersed organizations. Insights and strategies for maximizing efficiencies in a distributed environment will be presented, along with best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Plex Case Study - Ralco Industries by Plex Systems
July 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
(VIDEO) VIEW ABSTRACT | GO TO

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