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Your search for keyword: Customer Service Make returned 218 results.
 
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Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM
October 24, 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.
(BOOK) VIEW ABSTRACT | GO TO

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM
April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

12 Criteria to Help Make Your Next ERP Replacement Your Last

 by Epicor Software Corporation
January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
(WHITE PAPER) GO TO WHITE PAPER

Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.
May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM
April 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Trusted Information for Enhanced Decision Making by SAP America, Inc.
May 2012 - (Free Research) Watch this video to discover how to harness the power and flexibility of SAP BusinessObjects Data Services for easy access to trusted information that fosters improved decision making and ultimately improved business performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Virtualization for Agile Business Intelligence Systems by Denodo Technologies
April 2012 - (Free Research) This webcast discusses data virtualization and how it can lead to more flexible, agile BI.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation
April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

CW+: Special report on SAP by ComputerWeekly.com
December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems
April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Transform Your Business - A Strategic Roadmap for Delivering Value by SAP America, Inc.
May 2012 - (Free Research) Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS
December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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