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Your search for keyword: Customer Service Reports Data returned 345 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CW+: Special report on SAP by ComputerWeekly.com
December 15, 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Cognos Business Intelligence for Report Authors by IBM
May 04, 2012 - (Free Research) This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Virtualization for Agile Business Intelligence Systems by Denodo Technologies
April 13, 2012 - (Free Research) This webcast discusses data virtualization and how it can lead to more flexible, agile BI.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Special report on Dell by ComputerWeekly.com
February 2011 - (Free Research) It was the company that came from nowhere to revolutionise an entire industry. Dell, originally a provider of desktop PCs, was instrumental in changing the way that the IT business worked.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Succeeding with Data Virtualization - High Value Use Cases for Operational and Data Management Data Services by Denodo Technologies
March 2012 - (Free Research) This paper discusses virtual data services for operational business processing and data management as well as successful virtualization use cases.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trusted Information for Enhanced Decision Making by SAP America, Inc.
May 2012 - (Free Research) Watch this video to discover how to harness the power and flexibility of SAP BusinessObjects Data Services for easy access to trusted information that fosters improved decision making and ultimately improved business performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT matters again by ComputerWeekly.com
December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW Buyer's Guide: IT Tools by ComputerWeekly.com
May 2012 - (Free Research) This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM
July 2009 - (Free Research) New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Special report on Accenture by ComputerWeekly.com
August 2010 - (Free Research) When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com
August 2010 - (Free Research) The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify Tax Reporting with Fixed Asset Software

 by Sage Software
March 2012 - (Free Research) Read this case study to learn about an engineering and manufacturing company that chose to use Sage Fixed Assets to run their reporting, tracking, and depreciation processes. Uncover the benefits they gained from using the system, including improved labor efficiency and simplified reporting.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Aberdeen - SaaS and the Multi-tiered ERP Strategy by SAP America, Inc.
April 2012 - (Free Research) This Aberdeen report details why top-performing organizations are choosing Software-as-a-Service (SaaS) in multi-tiered enterprise resource planning (ERP) strategies. Read this now to learn about the many benefits of SaaS ERP, including elevated efficiency and visibility, lower costs and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation
October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: Utilising SOA in defence logistics by ComputerWeekly.com
August 2010 - (Free Research) The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT as a driver of M&A success by ComputerWeekly.com
March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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