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Your search for keyword: Customer Service/Help desk returned 400 results.
 
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Topics Related to Your Search

Business Process Management (BPM) | Quality Control | Workflow Automation | Product Life Cycle Management (PLM) | Help Desk and Call Management | Customer Service (General) | Problem Ticket Management | Defect Tracking | Field Service Management | Testing and Analysis

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Numara® Track-It! 8 Overview Webinar by Numara Software

March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software

March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE)GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya, Inc

June 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

ShopVue - Shop Floor Execution (SFX) by Casco Development, Inc

Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions

CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Designed to Manage Lean Principles by Epicor Software Corporation.

September 2008 - (Free Research) Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today’s market place – becoming lean to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing IT Support with Knowledge Management by CA.

August 2008 - (Free Research) Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Enterprise Application on the Road to Nowhere? by IFS

February 2008 - (Free Research) After recent software product consolidation, how can you tell which products have a future and which will be phased out or orphaned?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

The 2008 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desire to reduce costs, improve accuracy of inventory and schedules.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS

Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The Visible Supply Chain: Ensuring End-to-End Optimization by Epicor Software Corporation.

February 2008 - (Free Research) Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation.

August 2008 - (Free Research) Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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