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Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Contact Zone Overview Video by Melissa Data Corp
April 24, 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.
Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 17, 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
Presentation Transcript: Virtualization 101 - Part 4 High Availability by Dell and VMware
December 03, 2009 - (Free Research) In this presentation transcript, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
10 Steps to a Single Customer View by Experian QAS
November 21, 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
Mobile Apps Stores by ComputerWeekly.com
March 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
Guidebook: Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
CW Buyer's Guide: IT Tools by ComputerWeekly.com
May 2012 - (Free Research) This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.
Collaboration in Agile development: Requirements analysis is a team effort by Micro Focus
May 2012 - (Free Research) Agile development roles are no longer set in stone. The most successful and efficient teams work together, each adding their own perspective. This featured article uncovers why testers should participate in requirement analysis and how organizations are getting their whole team more involved in Agile projects.
Capturing opportunity: Cleantech business booms by ComputerWeekly.com
May 2012 - (Free Research) Cleantech is emerging as a suitable alternative source of energy or a means of reducing consumption of expensive resources, this report from Grant Thornton reveals.
The Future of Loyalty by SAP America, Inc.
December 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.
Troubleshooting Slow Networks with Wireshark by Global Knowledge
May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
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