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Mobile Device Management
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Wireless Technologies and Mobile Computing
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Customer Relationship Management (CRM)
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Social Networks and Community Management
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Network Management
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Customer Experience Management (CEM)
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Application Lifecycle Management(ALM)
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Virtualization
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Application Management and Maintenance
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Business Process Management (BPM)
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
Smarter Commerce for Consumer Electronics White Paper by IBM
January 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
City of Oxnard Customer Success Story by BlackBerry
September 2011 - (Free Research) Access this case study to learn how the City of Oxnard deployed BlackBerry® smartphones and an application called Freeance Mobile™ – Pro Edition to mobilize the way data was collected during the inspection and cleaning of storm drains.
Mobile ERP, Social Media Rank Among Manufacturing Technology Trends of 2011 by Plex Systems
January 2012 - (Free Research) In 2011, there was a strong willingness to invest in technology by manufacturing organizations. However, that wasn't the only trend. In this tip guide, uncover the most popular developments in 2011 and how these trends have the potential to carry into 2012.
Assessment Customer Value Strategy Accelerator by IBM
November 2011 - (Free Research) This report can help companies rapidly understand the set of new possibilities created by digital transformation, prioritize the value propositions of business models and focus on those with the highest potential, and define the business capabilities and key tasks required to move forward on the smarter commerce path.
A Survival Guide for Functional Testing of Modern Applications by Hewlett-Packard Company
November 2011 - (Free Research) New application technologies, such as composite application architectures, cloud computing, and mobile platforms, and new software development methodologies, such as agile, make functional testing more challenging for the quality assurance (QA) organization. Read this paper to learn how to address the challenges of these new IT initiatives.
Creating a Fit for Purpose Network Architecture by Avaya
June 2011 - (Free Research) The Data Center of the future can't be built upon the technology of the past. In this white paper, learn from Gartner how a virtual network architecture from Avaya can reduce costs, and complexity, enabling an agile enterprise.
Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Storage Europe: Fall 2011 by SearchStorage.com
September 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
CW+: Special report on SAP by ComputerWeekly.com
December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
Forrester Report: Development Testing: A New Era In Software by Coverity
November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”.
Manufacturing Technology Trends by Plex Systems
January 2012 - (Free Research) In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand. In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year.
Executive Brief Smarter Commerce is redefining value chain visibility by IBM
November 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
How to Deliver Modern Apps Faster by Hewlett-Packard Company
November 2011 - (Free Research) Read this white paper to learn how to automate and better manage the planning, testing and decision-making activities required for the application delivery lifecycle in order to release better-quality applications in less time.
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