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Your search for keyword: Help Desk Event returned 101 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Expanding Active Decision-Making: The Power of Integrating Business Rules and Events by Red Hat

April 19, 2012 - (Free Research) Business rules management systems (BRMSs) help organizations gain real-time insight into application performance and incorporate automation strategies into their processes. Read this white paper to learn more about the budget-friendly open source options when it comes to integrating business events with automated decision-making.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.

April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Can the Modern Enterprise be More Agile? From Agile Development to Business Agility by Hewlett-Packard Limited

January 24, 2012 - (Free Research) Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Predicts 2012: Cloud Computing and Event Processing Will Be the Key Advances in Application Architecture by Sybase, an SAP company

November 16, 2011 - (Free Research) Read this white paper to learn why Gartner analysts believe cloud computing and event processing will completely change the face of enterprise IT architecture by 2015.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build the Intelligent, Integrated Enterprise by Red Hat

April 20, 2012 - (Free Research) Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.

December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reverse Auction Best Practices by SAP America, Inc.

February 2011 - (Free Research) Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.

November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application performance and testing with Agile by Hewlett-Packard Company

May 2012 - (Free Research) This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
(EGUIDE) VIEW ABSTRACT | GO TO

Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Compellent for Microsoft Exchange Server 2010

by Dell, Inc.

April 2012 - (Free Research) Dell Compellent SANs help ensure high performance, cost-effective storage, simplified operations and data protection for all Microsoft Exchange 2010 environments. Check out this comprehensive webcast to learn how Dell Compellent SAN can help you manage Exchange 2010 storage complexity.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Less is More: Risk Management and Your Backup Plan by Iron Mountain

March 2012 - (Free Research) Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: A Manufacturer’s Guide to Navigating the Procurement and Sourcing Technology Landscape by SAP America, Inc.

May 2012 - (Free Research) Utilizing the latest procurement technologies can help improve your supplier performance, produce better products and improve resource allocation. Read this editorial e-book to get expert advice on the latest procurement technologies for today’s manufacturers.
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Stay or Switch? How Switching Your Value-Added Network (VAN) can Payoff Beyond Just Price by Liaison Technology (E-mail this company)

May 2012 - (Free Research) This white paper discusses key capabilities needed in a value-added network (VAN) and what to look for in selecting your next VAN provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.

April 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing Order to the Chaos in Mobility by SAP America, Inc.

December 2011 - (Free Research) The business case for mobility is clear. Not only does it support end user preferences for working with the devices they love, it also allows companies to stay agile and better manage TCO. But to truly benefit from mobility, you need a comprehensive strategy and proven tools to help you execute it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AmerisourceBergen Partners with SAP to Accelerate Order Fulfillment and Delivery by SAP America, Inc.

March 2012 - (Free Research) Read this paper to learn how AmerisourceBergen enlisted the help of SAP to replace its aging technology infrastructure and move to robust, scalable, integrated enterprise resource planning (ERP) platform that has allowed the company to re-engineer its entire customer user experience to offer lightning-fast ordering and seamless fulfillment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Business by Improving Fax by Esker Inc.

May 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining network connectivity for agile data centers by Dell, Inc. and Intel

April 2011 - (Free Research) Administering routine network processes can take time away from critical tasks. Dell™ Advanced Infrastructure Manager (AIM) software automates network connectivity, reconfiguration, and workload retargeting to boost data center efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Cloud to Rapidly Develop Services by Hewlett-Packard Company

May 2012 - (Free Research) <p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p>
(VIDEO) VIEW ABSTRACT | GO TO

Agile and ALM Testing Strategies by Micro Focus

May 2012 - (Free Research) <p>In this expert resource, you’ll find strategy suggestions on how application lifecycle (ALM) and agile testing and monitoring can help you manage the trade-offs that you can’t see within your applications. Also learn how agile testers can participate in and contribute to requirements analysis.</p>
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