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Your search for keyword: Help Desk And Call Management Applications returned 269 results.
 
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Enterprise Resource Planning (ERP) | Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Systems Management | Supply Chain Management | Data Center Management | Virtualization | Manufacturing Solutions (Integrated) | Service Oriented Architecture (SOA) | Databases

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Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft

March 01, 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez

July 09, 2009 - (Free Research) Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value by SAP America Inc

October 21, 2009 - (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com

May 06, 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology.
(EZINE) VIEW ABSTRACT | GO TO

Data Base 101a - Thinking Just a Little Differently by ParAccel

July 01, 2008 - (Free Research) A columnar data base is a data base arranged to optimize data analysis, but how? What is a columnar database really? This document presents the basic concepts of columnar databases in a straightforward manner so anyone who is involved with data, business or technical, can understand their purpose and application.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 12, 2009 - (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green IT Matters at Wipro LTD by Wipro Technologies

September 01, 2009 - (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 01, 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Speed Time to Value for SAP Implementations with Rapid Deployment by Oracle Corporation

September 01, 2009 - (Free Research) Oracle helps organizations achieve their goals with best of breed products that integrate with Oracle and non-Oracle solutions, such as SAP. Download this whitepaper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Eval Guide by IBM

November 04, 2009 - (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Software Delivery Best Practices eKit : Do More with Less by IBM

November 04, 2009 - (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.
(RESOURCE CENTER) VIEW ABSTRACT | GO TO

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG

December 17, 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Business Transformation Study: ConAgra Foods by SAP AG

September 01, 2007 - (Free Research) ConAgra Foods, Inc. is one of North America's largest packaged food companies. With the help of SAP and SmartOps, the company was able to tackle its key challenges in making its supply chain more efficient. Read this case study to learn about the challenges ConAgra faced along with the benefits achieved from implementing SAP and SmartOps solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Just Enough Early Architecture to Guide Development by TheServerSide.com

October 21, 2009 - (Free Research) This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers.
(VIDEO) VIEW ABSTRACT | GO TO

Journal of Management Excellence - Introducing Management Excellence by Oracle Corporation

June 05, 2008 - (Free Research) A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell ImageDirect by Dell, Inc. and Intel

October 07, 2009 - (Free Research) Ensuring a consistent software build throughout an organization is one of the most expensive and time-consuming tasks facing any IT organization. Challenges include not only managing multiple client images for a range of hardware platforms and functional groups, but also meeting licensing and compliance requirements. ImageDirect can help.
(DATA SHEET) VIEW ABSTRACT | GO TO

The Agile Checklist by VersionOne Inc.

July 24, 2009 - (Free Research) This paper presents a set of agile meeting and facilitation checklists that offer an easy framework to help guide software development teams through the various agile cycles. Read on to learn about the Agile Development Rhythms and start using the checklists presented herein to help get through the various agile cycles.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP America Inc

June 02, 2009 - (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company

January 20, 2009 - (Free Research) In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played.
(PRESS RELEASE) VIEW ABSTRACT | GO TO

Precise Enables Business-Aware Storage Tiering: Improve Application Performance and Control Storage Costs by Precise

August 11, 2009 - (Free Research) Slow application response times and other accessibility issues negatively impact overall productivity and delay business processes. Read this paper to learn how Precise can help solve this problem and in doing so, cut operating expenses by resolving application performance problems more quickly, reducing the impact to the critical business process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware

March 01, 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Spend Performance Management - Maximize Savings, Reduce Supplier Risks by SAP America Inc

November 05, 2009 - (Free Research) The SAP BusinessObjects Spend Performance Management application provides full visibility into direct and indirect spend, and helps companies proactively identify cost savings opportunities and supply risks, reduce costs, maintain supply continuity, and increase spend under management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Agile Development Solutions eKit by IBM

September 11, 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin

November 04, 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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