Business Process Management (BPM) | Business Process Automation | Customer Relationship Management (CRM) | Workflow Automation | Social Networks and Community Management | Industrial Mobile Computing/ Rugged Handhelds | Mobile Device Management | Customer Data Integration | Service Oriented Architecture (SOA) | Enterprise Content Management (ECM)

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Carson Home - X3 + Payments by Sage Software January 06, 2012 - (Free Research) This webcast provides an overview of how one distribution company leveraged the Sage X3 enterprise resource planning (ERP) system to streamline and improve the efficiency of their business processes. (VIDEO) VIEW ABSTRACT | GO TO

Smarter Commerce for Consumer Electronics White Paper by IBM January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: Utilising SOA in defence logistics by ComputerWeekly.com August 03, 2010 - (Free Research) The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc. February 2012 - (Free Research) Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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