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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com January 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Intelligent Response Management Strategies for Managing Demand-Supply Networks by SAP America, Inc. July 2011 - (Free Research) Read this Aberdeen Group report to discover the intelligent response management strategies used by top companies to effectively manage their increasingly complex, global demand-supply networks in 2011's uncertain economic times. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com July 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path to Business Intelligence Applications for Midsize Businesses by HP and Intel March 2011 - (Free Research) In late 2010, a survey of over 400 senior finance executives in the US on the value of business intelligence (BI) applications was conducted by CFO Research Services (CRS). The results are very informative and can be found in this report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc. February 2012 - (Free Research) Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Report: Development Testing: A New Era In Software by Coverity November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best-In-Class Spend Management Hinges On Spend Analysis by Ariba, Inc. January 2012 - (Free Research) This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

International Transportation Management Benchmark Study:Winners See Strategic Value of Visibility by SAP America, Inc. January 2012 - (Free Research) This third annual study examines how successful firms are managing international transportation and emerging trends in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vodcast – Aberdeen Report: To ERP or Not to ERP: In Manufacturing, It Isn't Even a Question by Sage Software January 2012 - (Free Research) This videocast compares manufacturing organizations that have implemented an enterprise resource planning (ERP) system to those that have not. Discover the differences and what non-ERP manufacturers have to gain from deploying an ERP platform. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IT matters again by ComputerWeekly.com December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. (IT BRIEFING) VIEW ABSTRACT | GO TO

CIO Challenges: The Best Defense is a Good Offense by Oracle Corporation January 2011 - (Free Research) Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies. November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ERP vs. Project Based Solutions - Which Is Right For You? by IFS January 2012 - (Free Research) In this white paper, learn why enterprise resouce planning (ERP) systems are emerging as an alternative to project-based solutions (PBSs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Highly Reliable SAN by Dell, Inc. July 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SaaS-Based ERP Targets Specific Needs of Industries by Plex Systems January 2012 - (Free Research) SaaS start-ups and established vendors are rushing to keep pace with the demand for hosted applications that target the specific needs of industries, as well as the end-to-end application chain. In this e-guide, readers will learn some of the necessary details around SaaS-based enterprise resource planning (ERP). (EGUIDE) VIEW ABSTRACT | GO TO

Accenture Technology Vision 2012 by ComputerWeekly.com January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. (IT BRIEFING) VIEW ABSTRACT | GO TO

Getting Kinetic: The secrets to ensuring your business is secure, mobile and productive with its data by KineticD March 2011 - (Free Research) The kinetic business doesn't settle. Especially when it comes to the processes and tools it uses to leverage its corporate data, which give it more advanced capabilities to protect, access and share information. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Link Between Cloud-Based Commerce and ERP Value by Ariba, Inc. December 2011 - (Free Research) Read this white paper for an overview of how the cloud enables greater collaboration, transparency and efficiency among hundreds of thousands of trading partners on a global scale. Discover how companies of all sizes can benefit from the effects that cloud computing has on enterprise resource planning (ERP) systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lean Manufacturing by IFS January 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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