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Your search for keyword: Issues Call Center returned 66 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Right-Sized Power Systems: A Means to Improved Energy Efficiency by Dell, Inc. and Intel
October 01, 2011 - (Free Research) This white paper examines various perspectives on energy efficiency and explains how lower-power supplies can address the issue of overprovisioning. Discover actions you can take today to optimize resource utilization, reduce procurement expenses, increase performance, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Properly Sizing your Uninterruptible Power Supply for Disaster Recovery Purposes by Dell, Inc. and Intel
March 01, 2011 - (Free Research) Power will be the number-one issue for most IT executives within the next few years. Not only does it represent a significant percentage of data center operating costs, but demand is likely to overtake supply in the near future. This e-guide highlights available courses of action for reducing energy consumption – without sacrificing performance.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI
May 27, 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics
January 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.
(EZINE) VIEW ABSTRACT | GO TO

Ethernet Fabrics in the Virtualized Data Center by Brocade
December 2010 - (Free Research) In this video, discover how you can embrace the cloud and virtualize your entire data center – including the network – with an Ethernet fabric. Learn how you can overcome the issues of your legacy components to reap all the benefits the cloud has to offer.
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Join the Hershey Company and SAP: Learn How to Visualize Better by SAP America, Inc.
May 2012 - (Free Research) <p>Gaining visibility into your applications is essential to overcoming the challenge of aligning business with IT. Watch this webcast featuring Manger of Global Applications and Architecture from The Hersey Company, Philip Buckley, to learn how Hersey improved their accessible information for manufacturing.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Find the most effective cloud services for your business by HP & Intel
October 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ALM and Agile Strategies E-Zine Issue 1 by SearchSoftwareQuality.com
February 2012 - (Free Research) Using modern-day Agile techniques such as automation and cloud hosting solutions, today’s IT leaders have opportunities to reap better returns on their ALM investments. In this issue, experts will share source code control system automation strategies, hosting options for code repositories and trends in requirements management tools.
(EZINE) VIEW ABSTRACT | GO TO

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Europe: Fall 2011 by SearchStorage.com
September 2011 - (Free Research) In the Fall 2011 issue of IT in Europe, Manek Dubash explores how open-source storage could be the key to breaking the chains of vendor lock-in.
(EZINE) VIEW ABSTRACT | GO TO

Decision Services: The Next SOA Challenge by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com
April 2012 - (Free Research) Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM).
(EZINE) VIEW ABSTRACT | GO TO

The Top 10 Common Payroll Pitfalls - and How to Avoid Them by Ultimate Software
February 2011 - (Free Research) While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Embracing the big data quality perspective by DataFlux Corporation
May 2012 - (Free Research) <p>Access this e-guide to get advice on data quality concerns in the era of big data. With two conflicting ideologies on the best data strategies, it’s hard to know which best suits your enterprise. Discover how to begin a formal, and successful, data governance program and which of the data quality philosophies best fits your organization.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Managing Enterprise Mobile Endpoints with Borderless Networks

 by Cisco Systems, Inc.
December 2010 - (Free Research) Uncover the ins and outs of borderless networks and how one can help you give your users the mobile options they want, while you maintain the security and control you need.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expert tips for shop floor quality control by IQMS
April 2012 - (Free Research) This e-guide features two shop-floor quality-control articles from our award-winning editorial team. Read on to learn critical advice for increasing your manufacturing without compromising compliance or quality.
(EGUIDE) VIEW ABSTRACT | GO TO

Strategic Workforce Planning For a Changing Business Environment by SuccessFactors
April 2012 - (Free Research) This white paper discusses strategic workforce planning for a changing business environment and methods for improving your business strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Zone Overview Video by Melissa Data Corp
April 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.
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