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VMware and Cloud Computing: An Evolutionary Approach to an IT Revolution by VMware, Inc.
March 24, 2011 - (Free Research) VMware offers a unique, evolutionary path to cloud computing that reduces IT complexity, significantly lowers costs and enables more flexible, agile service delivery. Access this paper for a detailed look at the VMware approach to the cloud.
Trusted Information for Enhanced Decision Making by SAP America, Inc.
May 25, 2012 - (Free Research) Watch this video to discover how to harness the power and flexibility of SAP’s BusinessObjects Data Services for easy access to trusted information to help foster improved decision making and maximize business performance.
Application Performance Management: The End User is King by CA Technologies.
May 01, 2012 - (Free Research) Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.
Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 04, 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 22, 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
ALM eBook by Hewlett-Packard Company
November 22, 2011 - (Free Research) Read this e-book to learn how to approach application lifecycle management (ALM) in order to deliver the timely, effective, modern applications that real business outcomes rely on.
Find the most effective cloud services for your business by HP & Intel
October 21, 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
Service. Smarter. Redefining commerce in the age of the customer by IBM
May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 18, 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 09, 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Leveraging the Cloud to Rapidly Develop Services by Hewlett-Packard Company
May 08, 2012 - (Free Research) <p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p>
Guidebook: Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
Preventing Change Management Process Bottlenecks by SERENA Software, Inc.
May 01, 2012 - (Free Research) In this expert e-brief discover the answers to every CIOs top change management questions. Uncover strategies for keeping up with the rapid pace of change management, how much of the change management process should be automated, how to speed up the change management process to keep pace with business demands, and much more.
CW Buyer's Guide: IT Tools by ComputerWeekly.com
May 08, 2012 - (Free Research) This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.
Aberdeen - SaaS and the Multi-tiered ERP Strategy by SAP America, Inc.
April 17, 2012 - (Free Research) This Aberdeen report details why top-performing organizations are choosing Software-as-a-Service (SaaS) in multi-tiered enterprise resource planning (ERP) strategies. Read this now to learn about the many benefits of SaaS ERP, including elevated efficiency and visibility, lower costs and more.
An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 31, 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
Build the Intelligent, Integrated Enterprise by Red Hat
April 20, 2012 - (Free Research) Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
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