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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain
March 01, 2012 - (Free Research) Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.
Application performance and testing with Agile by Hewlett-Packard Company
May 25, 2012 - (Free Research) This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 22, 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
5 Expert Tips for ERP Management
by Epicor Software Corporation
April 2012 - (Free Research) Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.
12 Criteria to Help Make Your Next ERP Replacement Your Last
by Epicor Software Corporation
January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
Presentation Transcript: Virtualization 101 - Part 4 High Availability by Dell and VMware
December 2009 - (Free Research) In this presentation transcript, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
IT as a driver of M&A success by ComputerWeekly.com
March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
Podcast: Server Virtualization 101: Part 4 High Availability by Dell and VMware
December 2009 - (Free Research) In this podcast, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
Server Virtualization 101: Part 4 High Availability by Dell and VMware
December 2009 - (Free Research) In this videocast, learn how to ensure high availability (HA) to meet end user needs. Discover how virtualization software helps ensure optimal HA and get tips to plan for your high availability requirements. Find out how to combine virtualization software with servers and planning time to reach high levels of availability.
Is Your Complete Restoration Plan on Track? by Iron Mountain
March 2012 - (Free Research) Check out this white paper to learn how finding the right storage partner can help you ensure your data is protected and accessible and put your mind at ease. Read on to discover what to look for in an offsite partner, explore key DR concerns to determine how your existing strategy holds up and more.
AmerisourceBergen Partners with SAP to Accelerate Order Fulfillment and Delivery by SAP America, Inc.
March 2012 - (Free Research) Read this paper to learn how AmerisourceBergen enlisted the help of SAP to replace its aging technology infrastructure and move to robust, scalable, integrated enterprise resource planning (ERP) platform that has allowed the company to re-engineer its entire customer user experience to offer lightning-fast ordering and seamless fulfillment.
Can the Modern Enterprise be More Agile? From Agile Development to Business Agility by Hewlett-Packard Limited
January 2012 - (Free Research) Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.
Agile and ALM Testing Strategies by Micro Focus
May 2012 - (Free Research) <p>In this expert resource, you’ll find strategy suggestions on how application lifecycle (ALM) and agile testing and monitoring can help you manage the trade-offs that you can’t see within your applications. Also learn how agile testers can participate in and contribute to requirements analysis.</p>
Tools for Virtual Disaster Recovery by Dell, Inc.
April 2012 - (Free Research) In this expert podcast, virtualization architect with MTM Technologies Inc. Bill Kleyman explains to how to best utilize the native tools available to you in order to implement an effective DR plan.
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