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Your search for keyword: Scripts Government Call Centers returned 63 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.
April 2012 - (Free Research) This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Cost Reductions: Five Surefire Tips for a Better Bottom Line by MSDI
May 2011 - (Free Research) In these competitive times, there’s pressure to conserve cash and operate in the lean. But at the same time, data growth and innovation call for continued IT investment. Toward this end, MSDI offers five surefire ways to improve one’s bottom line—without sacrificing the user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Find the most effective cloud services for your business by HP & Intel
October 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

Developing a Strategic Approach to Data Center Networking by Ciena
September 2011 - (Free Research) Uncover how to overcome many data centre networking challenges by developing a coherent networking strategy, which will help you architect a stronger, more flexible network to enable future growth in a cost-efficient, deterministic, and manageable manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining network connectivity for agile data centers by Dell, Inc. and Intel
April 2011 - (Free Research) Administering routine network processes can take time away from critical tasks. Dell™ Advanced Infrastructure Manager (AIM) software automates network connectivity, reconfiguration, and workload retargeting to boost data center efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc.
November 2011 - (Free Research) This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware
March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Enterprise UPS Family Video by Dell, Inc. and Intel
March 2012 - (Free Research) No organization can afford the downtime, damage, and data loss associated with a power failure. This video explains how the right uninterruptible power supply (UPS) can prevent these costly negative effects and allow you to manage your data centre more effectively.
(VIDEO) VIEW ABSTRACT | GO TO

Ethernet Fabrics in the Virtualized Data Center by Brocade
December 2010 - (Free Research) In this video, discover how you can embrace the cloud and virtualize your entire data center – including the network – with an Ethernet fabric. Learn how you can overcome the issues of your legacy components to reap all the benefits the cloud has to offer.
(VIDEO) GO TO

Modular Data Centers Provide an Agile Response to Change by IBM
November 2010 - (Free Research) Read this white paper to learn how moving to modular data center design can deliver significant benefits that can help organizations adapt to change, and provide flexibility to match short-term capacity requirements with long-term growth, and to do so in a cost-effective manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Leverage memory technology to cut data centre power consumption by ComputerWeekly.com
December 2010 - (Free Research) Within modern data centers, virtualization has become the means of choice when it comes tooperating efficient server infrastructures for cloud and enterprise computing. On an individualsystem level, this translates into a massive increase of DRAM deployments per server.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Microsoft Virtualization- From Data Center to Desktop by Dell and Microsoft
April 2011 - (Free Research) This guide highlights scenarios that show how virtualization can enable server consolidation, business continuity, and an optimized desktop environment, among others, while examining the Microsoft those solutions. It also explains some of Microsoft’s technology partnership investments that support heterogeneous virtualization environments.
(EGUIDE) VIEW ABSTRACT | GO TO

Doug Ingraham - Hybrid Cloud Infrastructures by Brocade
March 2012 - (Free Research) Doug Ingraham, Vice President, Product Management and Marketing, Data Center Products Group at Brocade, discusses how hybrid clouds are transforming the industry by allowing data center architects to leverage their own assets, as well as public cloud provider assets, to create more agile and cost effective enterprise IT environments.
(WEBCAST) GO TO WEBCAST

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.
October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Properly Sizing your Uninterruptible Power Supply for Disaster Recovery Purposes by Dell, Inc. and Intel
March 2011 - (Free Research) Power will be the number-one issue for most IT executives within the next few years. Not only does it represent a significant percentage of data center operating costs, but demand is likely to overtake supply in the near future. This e-guide highlights available courses of action for reducing energy consumption – without sacrificing performance.
(EGUIDE) VIEW ABSTRACT | GO TO

UPS Operating Modes: A Global Standard by Liebert Corporation
April 2011 - (Free Research) Uninterruptible Power Supply (UPS) terminology is a complex subject, often made more confusing by the competing marketing claims of various manufacturers. This paper explains this terminology and discusses the capabilities and limitations of the various classifications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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