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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 08, 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
Business Analytics – Pushing Towards Relevance by IBM
May 04, 2012 - (Free Research) This paper details the current state of business analytics, revealing why it's not as pervasive as one may think. Read this now and learn some best practices that will help CIOs spearhead their company's BI initiatives to make better use of data for a competitive advantage.
Reverse Auction Best Practices by SAP America, Inc.
February 28, 2011 - (Free Research) Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.
SearchSoftwareQuality.com E-Guide: ALM and Requirements Management by SAP America, Inc.
May 30, 2012 - (Free Research) Read this expert e-guide to explore collaborative practices that agile teams are using to minimize requirements churn and become familiar with some of the commercial and open source requirements management tools available today.
3 Leading Practices for Agile BI success in Mid-market Organizations by Dell, Inc.
June 2012 - (Free Research) Join this live webcast at 11 a.m. EDT (8 a.m. PDT) on June 5th to gain insight into three leading practices for implementing agile business intelligence (BI). View this insightful resource to learn how to get started with your BI initiative and discover how to be successful with limited budget and staffing resources.
Agility Meets Stability: Best Practices for Application Integration by IBM
December 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.
Agile ALM Tools and Best Practices by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide offers insight into agile ALM best practices that you should adhere to throughout the development lifecycle. Read this and learn a three-step process for managing the risks associated with agile ALM. Further, discover why it is integral to the entire process to develop working software early to gauge customer acceptance.
Storage Efficiency Best Practices: Tiering and Energy Efficiency by Dell, Inc.
April 2012 - (Free Research) You need modern storage that is simpler, more agile, and grows along with your business. Check out this expert E-Guide to explore 8 green storage best practices that increase energy efficiency while reducing your costs.
American Shipper Best Practices in Intl Transportation Management by SAP America, Inc.
December 2011 - (Free Research) <p>This report draws on American Shipper's benchmarking series and highlights actionable best practices for professionals involved in global supply chain management. This includes suggestions for improving processes, addressing technology, and ultimately delivering better results. </p>
Fixed Asset Management Strategies and Best Practices
by Sage Software
February 2012 - (Free Research) Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money.
ERP Project Management Best Practices by Epicor Software Corporation
April 2012 - (Free Research) Read this expert e-guide to review six key tips on ERP project management that can help you ensure implementation success.
Manufacturing IT Best Practices: Supply Chain Management by SearchManufacturingERP
March 2012 - (Free Research) As supply chains extend across the globe and their complexity increases, manufacturers are learning that the right software can be a key component of successful supply chain planning and execution. Read this expert e-book to find tips and best practices for supply chain management (SCM).
Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP
March 2012 - (Free Research) Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process.
MES shop floor best practices by IQMS
March 2012 - (Free Research) Read this white paper to learn how to integrate the plant floor into your enterprise IT infrastructure to achieve more effective quality control with tips for evaluating your MES and best practices for creating tight MES-ERP integration.
Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain
March 2012 - (Free Research) Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.
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