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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.
May 24, 2012 - (Free Research) Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.
12 Criteria to Help Make Your Next ERP Replacement Your Last
by Epicor Software Corporation
January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
IT as a driver of M&A success by ComputerWeekly.com
March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation
April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
Agile ALM Tools and Best Practices by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide offers insight into agile ALM best practices that you should adhere to throughout the development lifecycle. Read this and learn a three-step process for managing the risks associated with agile ALM. Further, discover why it is integral to the entire process to develop working software early to gauge customer acceptance.
AmerisourceBergen Partners with SAP to Accelerate Order Fulfillment and Delivery by SAP America, Inc.
March 2012 - (Free Research) Read this paper to learn how AmerisourceBergen enlisted the help of SAP to replace its aging technology infrastructure and move to robust, scalable, integrated enterprise resource planning (ERP) platform that has allowed the company to re-engineer its entire customer user experience to offer lightning-fast ordering and seamless fulfillment.
6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation
May 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
SearchSAP.com E-Guide: Managing the Supply Chain for SAP by SAP America, Inc.
May 2012 - (Free Research) <div>
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<p>Read this e-guide to learn how to enhance process automation, supplier collaboration, and supply chain visibility across your SAP environment. Learn expert tips for boosting ROI with SAP’s range of SCM solutions.</p>
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BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.
January 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.
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