Wireless Technologies and Mobile Computing | Mobile Device Management | Virtualization | Wireless Security | Network Management | Social Networks and Community Management | Industrial Mobile Computing/ Rugged Handhelds | Unified Communications / Voice & Data Convergence | Application Management and Maintenance | Customer Experience Management (CEM)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge December 2008 - (Free Research) In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting Slow Networks with Wireshark by Global Knowledge May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Oxnard Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how the City of Oxnard deployed BlackBerry® smartphones and an application called Freeance Mobile™ – Pro Edition to mobilize the way data was collected during the inspection and cleaning of storm drains. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Web 2.0 - opportunities in advertising and presence-based services by ComputerWeekly.com December 2010 - (Free Research) The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter Commerce for Consumer Electronics White Paper by IBM January 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM November 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workloads BIG and small: Securing Your Infrastructure by CSC July 2011 - (Free Research) View this solutions brochure to discover how you can gain the advantages cloud delivers with IaaS and explore available CSC solutions that are built to securely support your production workloads. (BROCHURE) VIEW ABSTRACT | GO TO

VMware vCenter Converter: Overview, P2V Tips, and Security Concerns by Global Knowledge October 2011 - (Free Research) There are many potential problems you may encounter during a physical to virtual machine conversion (P2V), starting with what and how to convert to cleaning up a newly created virtual machine post-conversion. Access this resource to learn techniques to address these challenges, application virtualization, security concerns and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to keep your IT agile through cloud computing services by ComputerWeekly.com December 2010 - (Free Research) Is your IT able to keep up with the constant pace and demands in enabling organisational agility? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense by Ariba, Inc. February 2012 - (Free Research) Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided. (EGUIDE) VIEW ABSTRACT | GO TO

Workforce Management Software Best Practices by Infor WFM Workbrain February 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. (EGUIDE) VIEW ABSTRACT | GO TO

Reinforcing Agile Software Development in the Cloud by CollabNet October 2011 - (Free Research) This paper details how the cloud can help organizations accelerate their adoption to Agile software development, and more quickly and cost-effectively realize Agile’s numerous business benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Report: Development Testing: A New Era In Software by Coverity November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Selecting ERP software for manufacturing by Exact Software January 2012 - (Free Research) In this podcast, Ray Wang, Vice President at Forrester Research, offers insight on how to build a business case for enterprise resource planning (ERP) during the economic downturn - and save money in the process. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices of Agile Tool Users by AccuRev November 2011 - (Free Research) Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips For Choosing Workforce Management Software by Infor WFM Workbrain January 2012 - (Free Research) This guide provides tips and strategies for how to  narrow your workforce management (WFM) software search. Use the steps provided to make the selection process less overwhelming and come out with a platform that is a perfect fit for your enterprise. (EGUIDE) VIEW ABSTRACT | GO TO

Industrializing Agile Software Delivery with ALM 2.0+ by CollabNet January 2012 - (Free Research) In this webcast learn how  IT departments have increased developer productivity, saved millions, and realized governance by implementing DevOps. ALM 2.0+ fosters integration with operations and accepts tool and platform heterogeneity, helping FT1000 customers worldwide transitioning to DevOps. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com January 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. (EZINE) VIEW ABSTRACT | GO TO

A Survival Guide for Functional Testing of Modern Applications by Hewlett-Packard Company November 2011 - (Free Research) New application technologies, such as composite application architectures, cloud computing, and mobile platforms, and new software development methodologies, such as agile, make functional testing more challenging for the quality assurance (QA) organization. Read this paper to learn how to address the challenges of these new IT initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Manufacturing System by Sage Software January 2012 - (Free Research) In this white paper, learn how Sage Software has successfully structured their manufacturing system to deliver useful information to enterprises needing to upgrade from legacy and manual systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

12 Advantages of Agile Software Development by Global Knowledge January 2011 - (Free Research) This paper examines 12 ways in which the Agile methods are valuable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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